Camping World - Bend

Kathryn CNeda 2 months ago

We traveled 4 hours to look at a trailer that we found online and were super excited about, we talked to 3 different people (we assume work at the location, but turns out their third-party customer service) and hadn't had a poor relationship -- until we showed up. Granted we got there super close to closing due to road delays, but we called ahead to confirm and asked if it was okay and were reassured it was. We arrived and were greeted by this disgruntled sales rep whose warm and welcoming statement was "Just being transparent, I'm not staying late, I have a family at home" which we get, but we also called ahead to make sure that it would be okay and were reassured it would be. This trailer that I was so ready to buy no matter what, quickly felt bitter and I felt no excitement walking out into the lot with this rep. The table was wobbly and his advice to us was to "just wrap the base with electrical tape since its older, those kinds of repairs are to be expected" -- granted, but not for a new buyer who plans to drive off the lot with one that's already in that condition? If the expectation is to purchase the trailer in "as-is" condition, then the price shouldn't be over $20K. He co

Beau Schulz 2 months ago

If I could leave 0 stars i would. DO NOT BUY JAYCO!! Bought a 2025 jayco slx 260bhw BRAND NEW, in December of 2024. Its a ABSOLUTE pile of crap. EVERYTIME, I use it it has to go in for warranty work. Cupboard doors falling off, literal walls inside the trailer falling off, water leaks, range hood detaching from the cabinet, paneling falling off, door knob broken, ac vents broken, front door doesn't open/close without having to yank on it HARD, hose for the pump was kinked so bad it wouldn't get water to the trailer, it was "repaired" with a 90° elbow that was improperly installed and you guessed it.... had to go BACK IN FOR REPAIRS, iv used this trailer maybe 7 times and its been in for warranty work more times then iv been able to use it. Iv had to leave a camping trip because the water leaking from under the tub was so bad (didnt even use the shower). And if this happens to you don't bother trying to return the trailer, they will offer to give you not even half of what you bought it for, for "trade in" and jayco will do ABSOLUTELY nothing other than tell you its under warranty still. Yes its under warranty but I cant even enjoy the time I bought the trailer for "camping" without

George Hayen 3 months ago

Had tail light issues on my trailer. Service dept. helped find all the right equipment for a DIY guy to install. They saw that I was wearing a military cap and gave me an extra 5% off. Great service.

Josie Windom 6 months ago

We went in to crunch numbers and ended up walking out with a brand new trailer. Overall experience was good. Daniel was great in helping find our dream trailer. The service crew stayed late to install our parts. The whole process was fairly easy. The only downfall was the wait was so long. We would recommend.

Alexandria Villanueva 7 months ago

Very friendly, informative and helpful staff. Worked with Daniel and he was super awesome! He helped us find exactly what we wanted and gave us absolutely no BS. Super honest staff which is a surprise for a dealership of sorts. Plus their prices and quality of their used RVS and trailers are pretty dang hard to beat! Would definitely recommend to others if you are looking for a home away from home.